Lustelle Refund Program

Post it. Go viral.
Get paid back.

Film yourself using Lustelle. Post it to Instagram or TikTok. If your reel takes off, we'll refund you — up to 100% back.

The offer

5,000+ views

Your reel reaches

50%

back to your card

20,000+ views

Your reel reaches

100%

full refund

Views are counted 14 days after your post date. Screenshots required at submission.

How it works

Buy any Lustelle product

Purchase from lustelle.com — any single product or the bundle counts.

Film and post

Create an honest reel or TikTok featuring your Lustelle products. Keep it public on Instagram or TikTok.

Rack Up Views

Come back here after the video has reached either view count levels and submit your video link and a screenshot of your view count.

Get refunded

We verify your claim within 7 business days and refund you directly to your original payment method.

Eligibility

Purchases from lustelle.com only

One claim per customer, per order

Video must be publicly visible at time of review

Must be a genuine, honest review — no scripted or misleading content

Reels and TikTok videos only — stories and static posts don't count

Video must be posted within 60 days of your purchase date

FAQ

Can I use any Lustelle product?

Yes — the offer applies to any single product or the bundle purchased from lustelle.com.

Does it matter what I say in the video?

We would love to hear your experience using our products. You don't need to love everything, but the video must genuinely feature your Lustelle product(s). Scripted or misleading reviews are not eligible.

What if my views are split across platforms?

Views are counted per individual post. You can submit one claim, on one platform.

When does my view count get locked in?

As long as your video has the mininum required views, you're good to submit whenever!

Do I need to tag Lustelle?

Not required, but we'd love it — and might reshare your video if you do. We are @beautybylustelle across socials.

Will you be able to use the video in the future?

By submitting your claim, you agree that Lustelle may share, repost, and use your video for marketing purposes.

What if my video gets taken down?

Claims require the video to be publicly visible at time of review. We recommend submitting while your video is still live.

This offer is valid for purchases made on lustelle.com only. Only the product price at which it was purchased can be refunded. Shipping costs are non-refundable. Only the product price at the time of purchase is refundable. View counts are verified independently by Lustelle at our discretion. Lustelle reserves the right to modify or end this program at any time without notice. Refunds are issued to the original payment method only and may take 5–10 business days to appear. Individual results and view counts will vary. This offer cannot be combined with other promotions or discount codes. Lustelle reserves the right to decline claims that do not meet the eligibility criteria or that contain misleading content.