Your Data Is Safe With Us
We take your privacy seriously. Here's how we handle your information.
What We Collect
- Order information: Name, email, shipping address, payment details
- Account information: If you create an account, we store your preferences and order history
- Communication: Emails you send us and any feedback you provide
- Analytics: How you use our website (pages visited, time spent, etc.) — helps us improve your experience
How We Use Your Data
We use your information to:
- Process and ship your orders
- Send you order updates and tracking information
- Respond to your questions and support requests
- Send you emails about new products, sales, and updates (only if you've opted in)
- Improve our website and products based on how you interact with us
We Don't Sell Your Data
Full stop. We never sell your information to third parties. We don't trade it, share it, or give it away. Your email stays yours.
Keeping Your Data Safe
We use industry-standard encryption and secure payment processing. Your payment information is handled by trusted payment partners — we never store full credit card details.
Marketing Emails
You can opt out of marketing emails anytime. Every email has an unsubscribe link at the bottom. We won't hassle you if you go.
Your Rights
You can:
- Request a copy of your personal data
- Ask us to delete your data (we will, except where we're legally required to keep records)
- Update your information anytime
- Opt out of marketing
To exercise any of these rights, email support@lustelle.com.
Cookies
Our website uses cookies to remember your preferences and keep you logged in. You can disable cookies in your browser, but some features might not work as well.
Changes to This Policy
If we update our privacy practices, we'll post the changes here. Your continued use of Lustelle means you accept our latest privacy policy.
Questions?
Email support@lustelle.com and we'll answer them within 24 hours.
Proudly Australian
Based on the sunny Gold Coast
Made with care
With premium and natural ingredients
Backed By Science
Developed with expertise
New Launch
Introducing Our Signature Cleanser
We're thrilled to unveil our latest innovation in skincare. Crafted with the finest natural ingredients and backed by years of research, our new cleanser gently removes impurities while nourishing your skin. Experience the perfect balance of effective cleansing and luxurious care—because your skin deserves nothing but the best.