Privacy Policy

Your Data Is Safe With Us

We take your privacy seriously. Here's how we handle your information.

What We Collect

  • Order information: Name, email, shipping address, payment details
  • Account information: If you create an account, we store your preferences and order history
  • Communication: Emails you send us and any feedback you provide
  • Analytics: How you use our website (pages visited, time spent, etc.) — helps us improve your experience

How We Use Your Data

We use your information to:

  • Process and ship your orders
  • Send you order updates and tracking information
  • Respond to your questions and support requests
  • Send you emails about new products, sales, and updates (only if you've opted in)
  • Improve our website and products based on how you interact with us

We Don't Sell Your Data

Full stop. We never sell your information to third parties. We don't trade it, share it, or give it away. Your email stays yours.

Keeping Your Data Safe

We use industry-standard encryption and secure payment processing. Your payment information is handled by trusted payment partners — we never store full credit card details.

Marketing Emails

You can opt out of marketing emails anytime. Every email has an unsubscribe link at the bottom. We won't hassle you if you go.

Your Rights

You can:

  • Request a copy of your personal data
  • Ask us to delete your data (we will, except where we're legally required to keep records)
  • Update your information anytime
  • Opt out of marketing

To exercise any of these rights, email support@lustelle.com.

Cookies

Our website uses cookies to remember your preferences and keep you logged in. You can disable cookies in your browser, but some features might not work as well.

Changes to This Policy

If we update our privacy practices, we'll post the changes here. Your continued use of Lustelle means you accept our latest privacy policy.

Questions?

Email support@lustelle.com and we'll answer them within 24 hours.

Proudly Australian

Based on the sunny Gold Coast

Made with care

With premium and natural ingredients

Backed By Science

Developed with expertise

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